Frequently Asked Questions

What if we can’t make the practice the coach has picked out?

We try our best to find another team that may work in your favor as long as we get enough time to make the adjustments and there is availability on other teams.

When should we hear from a coach?

We hold a mandatory coaches meeting, 1-2 weeks prior to season start, where the coach receives their roster and is encouraged to get into contact with you as soon as possible either by phone or email with details on the upcoming season.

What if bad weather occurs on game days?

Coaches will contact parents as soon as they can. If weather is a concern on game days we advise you to check on Facebook for up to date statuses or call our YMCA Sports Cancellation Hotline: 402.661.7150.

If our game gets canceled will it be rescheduled?   

At times, the YMCA of Greater Omaha may cancel a scheduled game due to weather or unforeseen circumstances.  Due to reasons outside of our control we may not reschedule every game.  However, we guarantee each team will have at minimum 6 scheduled games.

What is the refund policy?

Participants may request a full refund minus a $15 processing fee, should they drop from the league prior to the first scheduled game. After the first scheduled game has been held, a prorated credit minus a $15 processing fee, will be given. After the second game, no refunds or credits will be given.

Where will the games be played?

Games may be played at various locations, local schools gyms & other YMCA’s. We try and utilize gyms all within reasonable driving distances of the YMCA locations.

Where can I get a team schedule and updates throughout the season?

We use PlayerSpace to manage team schedules and rosters. Your coach should give you a login at the begin of the season. Login here.